Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing and using the Inti Cakrawala Teknologi website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Use of Services
You agree to use our services only for lawful purposes. You must not:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Engage in fraudulent activities
- Harass or harm other users
3. Account Registration
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use of your account.
4. Products and Pricing
We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct errors and update information without prior notice. We may modify or discontinue products at any time. All prices are in Indonesian Rupiah (IDR) and are subject to change.
5. Orders and Payment
When you place an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders for any reason, including:
- Product availability issues
- Pricing errors
- Suspected fraudulent activity
- Inability to verify payment information
Payment must be made in full before order processing. We accept various payment methods as displayed on our checkout page.
6. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers or circumstances beyond our control.
7. Returns and Refunds
Products may be returned within 7 days of delivery if they are defective or not as described. To be eligible for a return, items must be unused and in their original packaging. Refunds will be processed within 7-14 business days after we receive and inspect the returned item.
8. Warranty
Products are covered by manufacturer warranty as specified in the product description. Warranty claims must be submitted through our Warranty Claim page with proof of purchase. Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
9. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Inti Cakrawala Teknologi or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Inti Cakrawala Teknologi shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product or service in question.
11. Indemnification
You agree to indemnify and hold harmless Inti Cakrawala Teknologi from any claims, losses, damages, or expenses arising from your violation of these Terms of Service or your use of our services.
12. Governing Law
These Terms of Service are governed by the laws of Indonesia. Any disputes shall be resolved in the courts of Jakarta, Indonesia.
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@cakrawala.tech
Phone: +62 21 1234 5678
Address: Jakarta, Indonesia